Shipping policy

Shipping: 

We will use shipping companies like FedEx and UPS for smaller items. 

For lager items we will use various freight companies like XPO and R+L Carriers

*****IMPORTANT SHIPPING NOTICE*****
DELIVERY IS CURBSIDE DELIVERY ONLY

• NO INSIDE DELIVERY
• BUYER MUST BE ABLE TO MOVE PRODUCT THEMSELVES AFTER CURBSIDE DELIVERY DROP OFF.
• BUYER MUST HAVE MEANS TO DISPOSE OF CRATING THEMSELVES.

We are not liable for any charges incurred for a missed or refused delivery. All charges will be paid by the customer before item is redelivered after a refused or missed delivery.

LOCAL PICK UP

We do accept local pick ups at our facility with appointment only. Appointments can be made by emailing info@profleetupfitters.com

****((DAMAGES))****

As a buyer, you have every right to a full inspection of the freight while the driver waits. Please take 5-10 minutes to fully inspect the shipment with the driver present—do not let the driver leave until you have proper documentation. You are allowed a maximum 10 minutes free inspection time —do not let a freight driver tell you otherwise or force you to sign the receipt without inspecting the shipment.

If there is major damage to the product upon arrival please refuse delivery and contact us ASAP at info@profleetupfitters.com

If there are concealed damages to the product DO NOT install, assemble, or use damaged items without contacting us first. Assembly of damaged parts can cause damage to other parts that or not damaged.

There is an 24-hour window to process a shipping claim from the day the product was delivered. Any damages reported after the 24-hour window will not be eligible for a claim or return. The shipping company will assume that the damage was done after the product was delivered unless otherwise noted on the delivery receipt. Failure to do so may result in the inability to file a claim or offer assistance with repair or replacement. Please be aware that this policy applies without exceptions.